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Reserved: $ Escrow $  How Do I Use Escrow Service

Escrow Service Example
Posted Project

    • This Example begins when a Buyer posts a project with the title, “Would like to monitor VOIP for IP and Convergence.”
    • After the buyer posts the project in the TelecomMentor market place, it will appear as shown below. 

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Bidding on the Project

 

                   
    • After the buyer selects Escrow Service, the E symbol will be displayed for projects with Escrow Service.
    • The Provider places a bid of $100 for the project.
    • The Buyer awards the project to the Provider and awaits acceptance by the Provider.
    • The Provider accepts the project.

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Account Summary

    • TelecomMentor emails the Buyer that the Provider accepts the project.
    • TelecomMentor emails the Buyer and Provider contact information such as email addresses.
    • The Buyer must pay Escrow for the Provider to begin work on the project.
    • By paying Escrow, funds are secure with TelecomMentor Escrow Service and the Provider has confidence to begin the project.
    • To pay Escrow, there must be sufficient funds in the Telecommentor Online Account.
    • To learn how to Deposit funds, please click How to Use TelecomMentor

             
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Project Buying Activity

    • The Buyer’s project activity appears below.
    • The Buyer will then be directed to the Secure Payment Preview screen to choose a payment.
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Selecting the Payment Method

    • The Buyer selects the Payment Method from the available Pull Down Menu.
    • If the Buyer has funded the Online Account, the option to pay with the Online Account will become available.
    • To learn how to Deposit funds, please select How to Use TelecomMentor.
    • By clicking Invoice, the below pop up will appear.

       
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Secure Payment Preview
  • The Secure Payment Preview screen displays the:
    •  Invoice Description
    • Amount Paid
    • Method of Payment Used
    • The Buyer must now authorize the payment by checking the box provided, and proceeding with the payment, as shown below:

     

     
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Service Escrow Buying Activity

    • The Buyer transfers funds into  the  TelecomMentor Escrow Account, from My Control Panel (MYCP).
    • The Service Buyer’s buying activity will show the updated Escrow status.

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Provider Account Summary

  • The Provider’s Account Summary will show the updated Escrow status, as shown below:
  • Before beginning the project, the Online Account for the Provider, is updated, as shown below.

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Provider Service Escrow Selling Activity

The Selling Activity for the Provider appears below.

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Service Escrow Buying Activity

    • The Provider may begin working on the project since the Buyer has shown interest and has deposited funds in the TelecomMentor Escrow Service.
    • When the Provider completes the project, he is ready for payment.
    • The Buyer must release funds from the Service Escrow Tab.

 
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Provider Account Summary

  • The Provider’s Account Summary will be updated as shown below.
  • TelecomMentor deducts 5% from every project that uses TelecomMentor Escrow Service.
  •  The Provider receives $95 and TelecomMentor receives $5.

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Buyer Account Summary

The Online Account for the Buyer will be updated, as shown below.

 

 
     

Provider Service Escrow Selling Activity

The Provider’s Service Escrow will appear as below.

 

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Buyer Service Escrow  Buying Activity

The Service Escrow Activity Tab shows this information.

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